Structure has given me confidence to deliver rewards

It is difficult to keep on top of retail demands, trends and promotional activities as an independent pharmacy. As an owner, I became very worried that our identity would be lost, or at least, confused despite all the effort being put into the business. I craved for a detailed professional and retail structure to give us the confidence to deliver rewards for all our hard work.

TerryWhite Chemmart has given me structure. I now have the retail and professional practice tools to develop a sustainable healthcare offer for my local community.

Each month, we have fresh and exciting promotional ideas that work alongside the professional training and direction we are provided by our dedicated support team, who I have a really tight bond with.

I have access to local area marketing and social media tools, that would normally take days to think of and create. So many times, I have binned ideas that are too complex to develop on my own. Now, I have resources at my fingertips. It’s become so easy that I can update my social media advertising profile between dispensing prescriptions, if required!

I’m thankful for the TerryWhite Chemmart brand in helping us build deeper connections with our customers. It is a joy to work in our new store, and we are seeing new patients all the time now. The power of the TerryWhite Chemmart brand is incredible.