Dedicated to a deeper level of care with Care Clinic
What is Care Clinic
The Care Clinic program is an initiative to support our 550+ pharmacies and more than 2,000 pharmacists to deliver care at their full scope of practice in private, in purpose built, private clinic rooms within their pharmacy.
Foundation Services of Care Clinic
As pharmacist scope of practice increases, these services will continue to form part of our core offering for patients.
Vaccination
Health check
Blood pressure check
Diabetes management
Absence from work certificate
Weight management
Key commerical objectives
- New income stream for your pharmacy
- Places a value on pharmacists’ time and expertise
- New customer acquisition
- Customer loyalty/lifetime value of customer
- Adaptable health service programs aligned to community needs
- Industry-leading education to increase Network’s clinical capability
- Leverage pharmacist areas of specialty to open new service offerings
- Health Engine booking platform is managed by the pharmacy allowing real-time increase/decrease appointments based on resourcing
How TWC supports your Care Clinic Program?
360° marketing and operational support, so you can focus on exceptional care.
- Education – Masterclass for CPD and full scope of practice
- The myTWC health app helps bring together our digital touch points, including bookings for Care Clinic programs, delivering operational excellence and execution at a store level.
- Marketing investment is a critical part of the CareClinic strategy, ensuring customers further recognise TWC and community pharmacy as a key destination for services.
- Partnerships with insurance partners like AIA Vitality and HBF.
- Partnerships with key supplier partners have helped elevate specialised services in key categories like asthma and menopause.
How do customers book appointments at their local Care Clinic?
- On TWC’s website Terrywhitechemmart.com.au
- Through the myTWC health app
- In-pharmacy by speaking with the pharmacist or pharmacy assistant
How do communities benefit from Care Clinic programs?
- Accessibility – less wait time
- Convenience – appointments available outside standard office hours (and weekends for select locations)
- Supporting health outcomes with managed plans for customer
- Flexibility in services offered to align with community needs
Contact us
To find out more about how TerryWhite Chemmart can make a positive difference to your business, contact one of our team today.