Why join TerryWhite Chemmart?

With a cutting-edge reputation in health, wrap-around business support and an innovation pipeline to keep your pharmacy ahead of the curve, we put you in the driver’s seat so you can focus on being the best pharmacist. Our commitment to business excellence and renowned health expertise will deliver more value to your customers and drive profitability for your business.

We are confident we can grow your business.

If your annual GP$ does not grow by more than your first year’s core fees, we will simply refund them.*

What makes TerryWhite Chemmart different?

Industry-leading support

Business support from the best in the industry

  • Our hands-on TWC Business Development Team are committed to driving your profitability
  • BuyBetter’ uses data intelligence to support ordering and ranging decisions providing additional GP$
  • Our Joint Partner Plan helps set your strategy, financial, people and community goals every year
  • Reliable wholesaler support with market-leading fulfillment rates
  • We back ourselves with the Performance Promise – ask us more

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World-Class Education

We invest in your people, you see the return

  • Face-to-face and online learning and development programs for all roles within your pharmacy to support career progression
  • A 12-month program that covers pharmacists’ entire year of CPD points – including the industry-leading ‘Masterclass
  • An annual national conference, state-based regional events and online modules provide key business updates and networking opportunities
  • A national H.E.A.R.T Awards Program recognises excellence across the network
  • TerryWhite Chemmart pharmacists rank highest for recommending community pharmacy as a career*
*PPA Community and Hospital Pharmacists Employment and Remuneration report 2019-20

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Vaccination Leadership

We take care of you, so you can take care of your customers

  • Largest, and fastest growing network of vaccinating pharmacies in the industry
  • Award-winning Vaccination Excellence Program for pharmacists and pharmacy teams to support the best possible patient experience
  • Ongoing operational support and a dedicated health development team led by Chief Pharmacist Brenton Hart, supporting a high-quality patient experience
  • Simple and accessible booking systems guaranteeing a seamless and hassle-free customer journey
  • Extensive above and below the lines marketing campaigns and an exclusive corporate vaccination program to increase customer footfall

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Health Innovation

Innovation in the heart of every local community

  • eScripts, eCommerce, click & collect, delivery, digital receipts and health alerts means your customer can always shop to suit their needs
  • Our CareClinic program provides a strong patient and pharmacist support package to differentiate on clinic services
  • Provide health services and vaccinations to eligible AIA Vitality and HBF members helping set you apart from your competitors*
  • Access to on-the-spot payment and claiming for private health and other providers, through our partnership with LanternPay
  • Our personalised subscription vitamin service ‘Rai’ provides an additional revenue stream for your business
*Excludes Western Australia

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Deeper Connections

The experts in customer connection

  • Dedicated omni channel marketing team providing national and local reach supported by leading media, advertising and research agencies.
  • $36M in media value* is ensuring 85% of all Australians (and 95% of Australians over 50) recognise the TerryWhite Chemmart brand**
  • 87% net promoter score***
  • 1.7M monthly website visits and 3 weekly catalogues sent to 1.8M households
  • +17% in TWC REWARDS members sign ups****
  • Partnerships with Ovarian Cancer Australia and Jodi Lee Foundation to help build community connection
*Media Merchants January 2022, Jan-Dec 2021. **Dentsu Intelligence. ***Get Feedback MAT January 22. *****Responys MAT January 22

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To find out more about how TerryWhite Chemmart can make a positive difference to your business, contact one of our team today.

For more information on franchising, please visit the ACCC here.