It’s all or nothing

I often hear of pharmacy owners cherry picking the services that their brand or banner group provides.

For me though, a huge part of the success and growth of my pharmacy in Armadale has been embracing all aspects of the TerryWhite Chemmart brand.

This all or nothing approach has transformed my business. For example, setting goals with my TWC BDM through our Joint Partner Plan has helped my team achieve 94% store compliance and as a result, our customers now appreciate a stronger range and higher standards when they visit.

Our entire team was also extremely proud to be recently acknowledged in the exclusive 100% catalogue execution list so now we have a stronger promotional offer for our customers which has helped grow our destination category sales by more than 29% over the last 6 months.

I consider the TerryWhite Chemmart support team as a true extension of my team – their expertise and experience are an invaluable asset, and we leverage it at every opportunity to grow our business.